FORMAL LETTERS
STARTING
- We are writing you with reference to (the above order).
- With reference to your advertisement/letter of 10 March……
- We are pleased to have your inquiry of 25 of July….
- We acknowledge the receipt of your letter dated 12 April …..
- With reference to your letter inquiring about…
- With reference to our telephone conversation yesterday (about…),…
- We wish to remind you that…..
- I am writing this letter to request the cancellation of........
- I am writing this letter to complain in the strongest terms about the poor service that I have received from your company.
ACTION
- Please advise us as soon as the…….
- Please open a ………….in favour of (name of the company)……….
- Payment can be made on any basis acceptable to you.
- Could you please supply us with information about the company’s standing.
- We have been informed (by one of our clients) that……….
- We regret to inform you, (however,) that….
- Please accept our apologies for the inconvenience caused.
- We must insist on…
- Please note that the closing date/deadline for the ……… is 30 September, so will you please complete the attached forms and return them as soon as possible.
- Any information you supply will be treated confidentially.
- May we remind you that your statement is still outstanding.
- Will you kindly balance your account promptly.
- We are puzzled to have had no remittance from you.
- You already have an overdraft of….
- Please give the matter your immediate attention.
- We will be left with no alternative but to (take legal action)… unless payment is received within the next seven days.
- Our circumstances do not allow us to wait/to go on waiting any longer.
- Please look into the matter.
- We were dissatisfied to find that….
- We shall have to terminate the contract.
- On examination we have found…
- We greatly appreciated your patience in this matter.
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